Get in Touch

Have questions about surveys, payments, or need technical support? We're here to help you earn more with TMD Panel.

Send Us a Message

Get in Touch

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Email Support

Get help with your account, surveys, or payments

support@tmdresearch.com
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Phone Support

Speak directly with our support team

0135 352 7274

Frequently Asked Questions

Find quick answers to common questions about TMD Panel

After completing a survey, rewards are credited to your account immediately. You can cash out your earnings through PayPal, gift cards, or other available payment methods once you reach the minimum payout threshold.

The minimum payout varies by payment method. For PayPal, it's typically £10, while gift cards may have lower minimums starting from £5. Check your account dashboard for current thresholds.

PayPal payments are typically processed within 24-48 hours. Gift cards and vouchers are usually delivered via email within 1-3 business days. Processing times may vary during peak periods.

Survey disqualifications occur when your profile doesn't match the target demographic for that particular study. Don't worry - you'll still receive a small reward for your time, and more suitable surveys will be available.

Complete your profile thoroughly and keep it updated. The more information we have about you, the better we can match you with relevant surveys. Also, respond to survey invitations promptly.

Yes, we take data security seriously. All personal information is encrypted and stored securely. We never sell your personal data to third parties. Your privacy and security are our top priorities.